Terms & Conditions
Last Update: 21-01-2026
Welcome to the official website of Ment-Man Property Maintenance Services Pvt. Ltd. (“Ment-Man”, “we”, “our”, “us”). By using our website and services, you agree to the following Terms & Conditions. If you do not agree, please do not use our website or services.
1. Services
Ment-Man provides property maintenance and support services including but not limited to:
Electrical, Plumbing, Carpentry, Painting, Civil works, Tiling, Waterproofing, Cleaning, Door/Window repair, Aluminium & Glass work, ACP glazing, Interior decorating, Elevator support, and other handyman services.
Service availability may depend on location, time, technician availability, and nature of work.
2. Service Requests & Booking
- Customers can book services through call, WhatsApp, website forms, or email.
- Booking confirmation depends on availability and service feasibility.
- We may contact you for additional details before scheduling.
3. Pricing & Payment
- Service charges may vary based on service type, material requirement, complexity, and site condition.
- For certain services, final cost may be confirmed after inspection.
- Any extra work outside the original scope will be charged separately with customer approval.
Package Note (Minor Maintenance)
Packages shown on the website (Normal / Combo / Priority) are applicable only for minor maintenance tasks, as per package inclusions. Major repairs or specialized services may involve separate charges.
4. Service Warranty / Support
- Warranty (if applicable) depends on the service type and terms of work.
- Warranty does not apply in case of misuse, external damage, or unapproved modifications by others.
- We aim to provide reliable post-service support where applicable.
5. Customer Responsibilities
Customers are requested to:
- Provide correct address and contact details
- Ensure access to the service area
- Inform us about any risks at the location (electricity, water leakage, restricted access, etc.)
6. Cancellation & Rescheduling
- Customers can cancel or reschedule a booking by contacting us as early as possible.
- For last-minute cancellations, a visit charge may apply depending on the situation.
7. Safety & Conduct
- Our technicians follow safety practices during work.
- Customers are expected to maintain respectful communication and safe working conditions.
8. Limitation of Liability
Ment-Man is not responsible for:
- Delays caused by weather, traffic, or unforeseen site issues
- Loss or damage due to customer negligence
- Pre-existing issues that worsen due to hidden structural problems
9. Intellectual Property
All content on this website (text, logo, design, images) belongs to Ment-Man unless otherwise stated. Unauthorized use is prohibited.
10. Changes to Terms
Ment-Man may update these Terms & Conditions anytime without prior notice. Updates will be posted on this page.
11. Contact Information
Ment-Man Property Maintenance Services Pvt. Ltd.
Address: Plot No 1532, Shastri Nagar, Nayapalli, Bhubaneswar – 751001
Phone: +91 9437014206 / 0674-4609163
Email: support@mentman.com | mentman.bbsr2018@gmail.com